jibdt Privacy Policy

jibdt ("we", "us", or "platform") is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains how jibdt collects, uses, discloses, and protects your personal information. By using our services, you are considered to have accepted the terms of this Policy.

We believe that your privacy is a fundamental right. That is why jibdt always manages your information with transparency and responsibility. Please read this Policy carefully, and if you have any questions, contact our support team.

Section 1What Information We Collect

When creating an account and using services on jibdt, we may collect the following types of information:

1.1 Information You Provide Directly

When you register on our platform or contact us, the information you voluntarily provide includes:

• Full name and date of birth
• Mobile number and email address
• Documents required for identity verification (National ID card or passport)
• Payment information (such as bKash, Nagad, Rocket, or Upay account numbers)
• Your chosen username and password

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser and operating system information
• Time spent on the platform and browsing activity logs
• Data obtained through cookies and similar tracking technologies
• Transaction history and gaming activity records

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may collect supplementary information from approved third-party verification services. This process is fully secure and operates within the applicable legal framework.

Section 2Purpose of Using Your Information

jibdt uses your information only for specific, lawful, and transparent purposes. The reasons we use your information are listed below:

• Account Management: To create, maintain, and secure your account.
• Service Delivery: To process deposits, withdrawals, and gaming services without interruption.
• Identity Verification: To complete the KYC (Know Your Customer) process and prevent access by minors.
• Fraud Prevention: To detect and prevent suspicious activity and to maintain the security of the platform.
• Customer Support: To resolve your questions and complaints and to provide 24/7 support.
• Legal Compliance: To comply with applicable laws and regulations and to meet the requirements of regulatory authorities.
• Service Improvement: To improve the user experience and to provide new features.
• Promotional Communications: To inform you about offers and updates based on your consent.

Section 3Information Storage and Security

jibdt uses industry-standard security technologies to keep your information safe. Our security measures include:

3.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Sensitive information stored with 256-bit AES encryption
• Two-Factor Authentication feature
• Regular security audits and system monitoring
• Firewall and intrusion detection systems

3.2 Organizational Security

Our staff are given access only to the information necessary for their work. All staff operate under strict confidentiality agreements and receive regular data protection training.

3.3 Data Retention Period

We retain your information for as long as it is needed or for the period required by law. Even after an account is closed, we may be required to retain certain information for a specific period to meet legal obligations.

Section 4Information Disclosure and Sharing

jibdt does not sell your information to any third party. However, we may share information in a limited manner in the circumstances described below:

• Payment Processors: With payment service providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Identity Verification Services: With approved service providers for KYC and age verification.
• Technology Service Providers: With cloud and hosting providers necessary to operate the platform — they work according to our instructions and under strict contracts.
• Legal Obligations: In response to court orders, government directives, or the requirements of applicable law.
• Fraud Prevention: With relevant authorities in investigations of cybercrime or financial fraud.

Section 5Cookies and Tracking Technologies

The jibdt website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the platform — without these, the service will not work.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: For analyzing platform usage and improving services.
• Security Cookies: To detect fraud and unauthorized access.

You can disable non-essential cookies by changing your browser settings. However, this may limit some features of the platform.

Section 6Your Rights

jibdt recognizes and respects the following rights regarding your information:

• Right of Access: You have the right to know what information we hold about you.
• Right of Correction: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be restricted in certain circumstances.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Opt Out of Promotional Communications: The right to opt out of marketing communications at any time.

To exercise these rights, contact our support team. We will respond to your request within 30 working days.

Section 7Protection of Minors

jibdt is a platform for users aged 21 and above only. We do not intentionally collect any personal information from minors. Age verification is mandatory at the time of registration.

If we become aware that a minor has used our platform, we will immediately close that account and delete the associated information. If a parent or guardian suspects that their child has used our platform, please contact us.

Section 8International Data Transfers

jibdt's servers and data processing facilities may be located in various countries. If your information is transferred outside Bangladesh, we ensure that adequate protection measures are in place in the destination country and that the transfer is conducted in accordance with applicable law.

All international data transfers take place through encrypted channels, and strict data processing agreements are in place with third parties.

Section 9Linked Third-Party Services

Our platform may include content from game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming). These providers may have their own privacy policies and may independently process data within their systems.

jibdt is not responsible for the data practices of third parties. We recommend that you review the privacy policies of the relevant providers.

Section 10Policy Changes

jibdt may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through the platform.

Continuing to use the platform after any changes will be considered acceptance of the updated Policy. The date of the most recent update will always be shown at the top of the Policy. Older versions are available upon request.

Section 11Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We take all privacy-related complaints seriously and are committed to resolving them as quickly as possible.