21+ Only  |  Safe Gaming

jibdt's Culture of Responsible Gaming

So that fun never turns into a problem — play at jibdt with awareness, safely, and within limits that suit you.

What is Responsible Gaming and Why Does It Matter?

jibdt believes that online betting and casino gaming is a form of entertainment — and it should stay that way. Responsible gaming means playing while keeping control of your time, money, and emotions. When someone sets a clear budget, avoids chasing losses, and limits the time they spend playing — that is what it means to play responsibly.

We are committed to creating a safe environment for players in Bangladesh. Our platform offers a range of self-management tools that you can use at any time. The commitment to responsible gaming at jibdt is not limited to rules alone — it is part of our values.

Important Notice: Online gaming is for persons aged 21 and above only. Minors are strictly prohibited from opening an account or taking part in any gaming activity. jibdt may request proof of identity to verify age when necessary.

Our Safety Tools

The tools we provide to ensure responsible gaming at jibdt:

Set a Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period, while reducing one takes effect right away.

Time-Out

If you feel you need a short break, you can temporarily close your account for anywhere between 24 hours and 30 days. During this time you will not be able to log in or play, but once the period ends your account will be reactivated automatically.

Self-Exclusion

If you need a longer break, use the self-exclusion feature. You can close your account from 6 months all the way up to permanently. During self-exclusion, jibdt will also not send you any promotional messages.

Age Verification (21+)

We make sure that only persons aged 21 and above can use our platform. Age verification may be carried out using a national identity card or passport when required.

Review Your Gaming History

After logging in to your account, you can review your betting history, transactions, and session times at any time. This information helps you understand your own habits and make informed decisions.

24/7 Support

If you have any concerns about your gaming, our Bengali-speaking live chat support team is ready to help at any time. Your information will be kept completely confidential.

Recognise the Signs of a Gambling Problem

When gaming goes beyond entertainment and becomes a problem, certain signs may appear. Ask yourself the questions below — if more than one answer is "yes", consider seeking support.

  • Are you spending more money or time on gaming than you planned?
  • Do you find yourself playing repeatedly to recover losses?
  • Are you hiding your gaming from family or friends?
  • Do you feel restless or anxious when you try to stop gaming?
  • Are you borrowing money for gaming or facing financial pressure because of it?
  • Is gaming affecting your work, studies, or relationships?
  • Do you keep coming back chasing the dream of a big win?

Asking for Help Takes Courage

Acknowledging a gambling problem and asking for help is not a weakness — it is a sign of courage. At jibdt, we are here for you. Our support team will assist you with complete confidentiality.

Live Chat Support
24/7 in Bengali — connect instantly
Email Support
[email protected]
Support Hours
24 hours, 7 days a week (BST)
Complete Confidentiality
Your information will never be shared

Set Your Limits — Step by Step

Just a few steps after logging in to your account to set your safety limits.

1

Log In to Your Account

Access your jibdt account and click on the profile icon in the top right corner.

2

Go to the "Responsible Gaming" Section

Find the "Responsible Gaming" option in Account Settings.

3

Choose the Limits That Suit You

Deposit limit, session time limit, time-out, or self-exclusion — you can use any one or more of these tools together. The minimum deposit is ৳300 — keep that in mind when setting your budget.

4

Confirm and Save

Confirm your chosen limits. Reducing a deposit limit takes effect immediately; increasing one requires 24 hours.

5

Contact Support

For any issue or to request self-exclusion, reach out directly via live chat — we will help you.

jibdt's Responsible Gaming Policy

We believe gaming for entertainment should be healthy and enjoyable. To that end, we follow a set of core principles:

Play for Entertainment

Gaming is not a way to earn money — it is entertainment. Always bet only what you can afford to lose.

Set a Budget

Decide on a maximum budget before you play and do not go beyond that limit.

Play in a Healthy State of Mind

Avoid gaming when you are stressed, upset, or under the influence of alcohol.

Take Regular Breaks

Instead of playing for long stretches without stopping, take breaks and focus on other activities.

Do Not Chase Losses

If you lose, resist the urge to place more bets to recover what you lost.

Think of Your Family

Always make spending time with family and loved ones your first priority.

Protection of Minors

jibdt is firmly committed to keeping minors away from gaming. Our platform is for persons aged 21 and above only. To prevent minors from accessing casino sites, parents and guardians should take a few steps:

  • Use a password manager on shared devices and keep your login details secure.
  • Always log out of your jibdt account — especially on devices used by children.
  • Use family internet filter software that can block gaming sites.
  • Have an open conversation with your children about responsible online behaviour.
  • If you suspect a minor has used your account, contact [email protected] immediately.
Please Note: If an account belonging to a minor is found, jibdt will close it immediately and begin the process of returning the associated funds. Any transactions made by a minor will not be considered valid.

Responsible Gaming FAQ

Answers to the most frequently asked questions about responsible gaming:

Log in to your account and go to the "Responsible Gaming" option under the "Account Settings" section. There you can set a maximum deposit amount for any period — daily, weekly, or monthly. Reducing a limit takes effect immediately. A 24-hour cooling-off period applies if you want to increase a limit. The minimum deposit is ৳300.

The minimum self-exclusion period at jibdt is 6 months. You can also keep your account closed for 1 year, 2 years, or permanently. During self-exclusion you will not be able to log in, and jibdt will not send you any promotional communications. To request self-exclusion, contact us via live chat or at [email protected].

A time-out is a short-term break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is long-term protection — from a minimum of 6 months up to permanent. In this case, even after the period ends, you will need to contact the support team to reactivate your account and go through a cooling-off period.

Contact jibdt's 24/7 live chat support — our Bengali-speaking team will assist you. You can also email us at [email protected]. Your identity and information will be kept completely confidential. You can also talk to someone close in your family — seeking help is far more effective than facing a gambling problem alone.

Contact [email protected] immediately or report it via live chat. We will secure the account right away and carry out the necessary investigation. To prevent this in the future, use a strong password and always log out on shared devices.

Any funds in your account will remain safe during self-exclusion. The minimum withdrawal amount is ৳800 — it is a good idea to complete your withdrawal before starting self-exclusion. If you need to withdraw after self-exclusion has begun, the support team will assist you. Withdrawals are normally completed within 1 hour.

Play Safe, Enjoy the Experience

Come to jibdt and play responsibly — whether it is cricket betting, slots, or live casino, enjoy it all safely. Whenever you need help, we are always here for you.

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